Complex, Fragmented Data
With such huge revenue and customer satisfaction potential on the line, why are the majority of channel partners not tracking warranty and maintenance service contract data and re-engaging existing clients? Some simply do not recognize the opportunity. An individual maintenance renewal worth $3,000 may hardly seem worth pursuing compared to a new-customer hardware[...]
Finding and Implementing the Right Contract Management Solution for Your Business GalleryCustomer Contract Management, IBM, Industry News, IT Asset Management, Maintenance Contract Management, Maintenance Renewals, MMI Employees, MMI Tips, ONEview, Renewal Management, Service Contract Management, Thought Leadership, Uncategorized, Warranty Renewals
Whether you are a VAR, VAD or manufacturer, the first step in implementing a contract management solution is uncovering the contract data within your company and organizing it in a useful way. This discovery process can be handled internally or outsourced to a consulting company such as Managed Maintenance, Inc. It is imperative that this task be executed by a team that is knowledgeable about[...]
For VARs and distributors, there’s a quick and easy way to creating recurring IT service revenue: bundling hardware and software sales with IT asset management SaaS solutions.
ONEview is a globally-hosted and dynamic, interactive, web-based SaaS application that allows organizations to maximize recurring revenues through an end-to-end automated solution. In the age of Big Data, ONEview enables executives to eliminate complexity and streamline the contract management and renewal process. MMI’s ONEview application with contract management, consulting, and other[...]
A warranty, if used in the right frame of reference, can save both you and your customers thousands of dollars. Renewing warranties is a profitable endeavor if done correctly. You won your customers, and the key of success is to have them stick around for years to come. Consider how your current warranty renewal management program is working. With some minor tweaks you can ensure clients come[...]