2017 marks a significant milestone for Managed Maintenance – our 10th year in business helping the IT channel maximize its recurring revenues and better serve customers.
Complex, Fragmented Data
With such huge revenue and customer satisfaction potential on the line, why are the majority of channel partners not tracking warranty and maintenance service contract data and re-engaging existing clients? Some simply do not recognize the opportunity. An individual maintenance renewal worth $3,000 may hardly seem worth pursuing compared to a new-customer hardware[...]
Finding and Implementing the Right Contract Management Solution for Your Business GalleryCustomer Contract Management, IBM, Industry News, IT Asset Management, Maintenance Contract Management, Maintenance Renewals, MMI Employees, MMI Tips, ONEview, Renewal Management, Service Contract Management, Thought Leadership, Uncategorized, Warranty Renewals
Whether you are a VAR, VAD or manufacturer, the first step in implementing a contract management solution is uncovering the contract data within your company and organizing it in a useful way. This discovery process can be handled internally or outsourced to a consulting company such as Managed Maintenance, Inc. It is imperative that this task be executed by a team that is knowledgeable about[...]
Savvy companies are beginning to capitalize on the maintenance contract opportunity by employing intelligent contract management solutions. These unique tools gather critical service and asset data from all applicable applications, databases, spreadsheets and reports in a repeatable, predictable process and provide a consolidated view of that data to users. To turn this information into true[...]
You have your dream job. You own your own business; you provide a much needed service for the technology community in your local vicinity and possibly on a regional scale. The problem is, you have noticed that you are spending much more money than you would like, trying to keep up with the expiring service contracts, and you are unable to renew them before they expire.
With most businesses today, the main focus is on return clients, or residual income. You want to be sure that with every sale, you are going to make money in the future. One way to do this is by adding a maintenance and service contract to the purchase price of the item or asset that the customer is purchasing for his or her business.