IT Channel News: VAR service portals build tighter customer bonds

The concept of asset management isn’t exactly new, but savvy VARs are building their own customer service portals to keep better tabs on customers’ infrastructure and service contracts and to better anticipate business opportunities.

Read this ChannelVision Magazine article written by our very own Frank Casillo, MMI Executive Vice President

Macro Managers: Partner Benefits to Contract Management – “Industry reports have come to the same shocking conclusion: technology and telecommunications sellers are leaving tens of billions of dollars in missed revenue on the table each and every year. What is even more surprising is that the lost opportunity isn’t in missed sales of hardware and […]

Check out this WomenEntrepreneur.com article featuring Tina Lux-Boim – What Boxing–and Sports in General–Can Teach Us

I became part of a small group that created Managed Maintenance Inc. As president, I have had the honor to preside over a team that has helped our company become a leader in the SAAS maintenance development and asset management market places.

A Business Leader’s Perspective: Achieving a Sustainable Competitive Edge While Building an Annuity-Based Stream of Revenue

As the global economy shows glimpses of emerging from recession, the focus in the executive suite is already shifting from cost cutting to recovering top-line growth.One such option allows you to increase your top-line revenues and profits, quickly gain a competitive edge and provide your customer a service that can help them reduce costs as well as limit detrimental exposures in their business. All of these benefits can be gained by committing to a better service contract management strategy

Maintenance Contract Management – Customer Renewal Strategies

There are a variety of maintenance contract management renewal strategies that can keep your customers coming back year after year. First, it is important that you educate your customers that renewing their maintenance contracts will save valuable time and money.

Practical tips for Warranty Renewal Management

You won your customers, and the key of success is to have them stick around for years to come. Consider how your current warranty renewal management program is working. With some minor tweaks you can ensure clients come back to you every time.

Service Contract Management for your business 101

What you need is a service contract management system to help you manage all of your service contracts. Your business needs to be sure that it has all of the pertinent information for each and every customer’s contract at hand, when you need it. Better yet, you need a service contract management system that will inform you when one of the contracts needs your attention 30, 60, and 90 days out.

Why your business needs a contract management solution

What you are looking for is a service contract management solution. You are in luck, Managed Maintenance does just that, Managed Maintenance will help you keep up with all of your service contracts with the customers that you are currently working with, while also keeping track of your service contract leads for future sales.

Warranty Management made easy with ONEview

If you are in a business that offers warranty contracts as a big portion of your revenue, then you will want to have some sort of warranty management software in your set of tools for your business. One such software is Managed Maintenance, Inc.’s own “ONEview” software-as-a-service (SaaS) solution.

The Importance of Maintenance Contract Management

Maintenance contract management companies such as Managed Maintenance, Inc. are there to help you with every aspect of the maintenance contract business side of your company.