What is a Service Maintenance Contract?

Increasingly, over the years, our business world has become more and more reliant on technology. IT systems are an important aspect of any business, providing most of the functionality to run daily operations. When components in the system fail, many business process can come to a halt, and the downtime can result in a substantial […]

Read this ChannelVision Magazine article written by our very own Frank Casillo, MMI Executive Vice President

Macro Managers: Partner Benefits to Contract Management – “Industry reports have come to the same shocking conclusion: technology and telecommunications sellers are leaving tens of billions of dollars in missed revenue on the table each and every year. What is even more surprising is that the lost opportunity isn’t in missed sales of hardware and […]

Maintenance Contract Management – Customer Renewal Strategies

There are a variety of maintenance contract management renewal strategies that can keep your customers coming back year after year. First, it is important that you educate your customers that renewing their maintenance contracts will save valuable time and money.

The Importance of Maintenance Contract Management

Maintenance contract management companies such as Managed Maintenance, Inc. are there to help you with every aspect of the maintenance contract business side of your company.

Service Contract Revenue Generators are Often Overlooked

Service contracts, which have been overlooked historically by most manufacturers, are now being viewed as important new revenue generators. Beyond providing substantial repeatable revenue streams, maintenance service contracts also play an integral role in connecting manufacturers with their channel partners and end customers.

Tracking Challenges Today

As the VAR grows in size, harnessing data becomes even more complicated. Critical financial metrics may be housed in the accounting system, with other contractual details in CRM or sales force automation applications and/or distributor reports.

The Lost Opportunity

Analysts estimate that up to 50 percent of existing technology assets are left exposed, equating to billions of dollars in lost revenue. In most cases, these unprotected assets are not the result of customers making a conscious decision not to renew services. Rather, customers and their VAR’s are simply unaware that technology warranties and service […]

Top 10 Reasons Your Organization Needs Managed Maintenance, Inc.

Why Does Your Organization Need Managed Maintenance, Inc.? Here are the top 10 reasons! 1.Improve Data Quality: With the aggregation of install dates, warranty exits and renewals – the ability to mine data and proactively identify ongoing contract opportunities, technology refreshes, refurbishes or decommission opportunities, instantly becomes easier to track 2.Improved Business Analytics: Ability to […]