Service Maintenance Contracts are an important component of a Reseller’s revenue stream. Protecting your customers’ leased hardware is just as critical as servicing the equipment they own. With a multiyear IBM prepaid maintenance contract, which can be financed through IBM Global Financing (IGF), you can offer your clients such protection. The biggest and most obvious [...]

Filed under: Customer Contract Management, Maintenance Contract Management, Service Contract Management | No Comments »

As the global economy shows glimpses of emerging from recession, the focus in the executive suite is already shifting from cost cutting to recovering top-line growth.One such option allows you to increase your top-line revenues and profits, quickly gain a competitive edge and provide your customer a service that can help them reduce costs as well as limit detrimental exposures in their business. All of these benefits can be gained by committing to a better service contract management strategy

Filed under: IT Asset Management, Maintenance Contract Management, Renewal Management, Service Contract Management, Service Renewal Management | No Comments »