How to Increase Renewal Rates

Service contract renewals is one sure way to maintain the revenue stream of your company. Increasing your renewal rate will provide an immediate cash boost and, managed properly, those maintenance and service contracts can lead to repeat business turning your customers into the kind of repeat buyers that are the backbone of any sound business […]

Finding Hidden Money in Your Contract Renewals

 This past June 13, MMI conducted the second segment of its four part webinar series. This session educated our business partner community on how MMI, by analyzing the client’s enterprise and addressing their pain points, can increase business partner’s revenue from warranty and maintenance contracts.   There are some interesting facts to note pertaining to […]

MANAGED MAINTENANCE HOSTS A BOOTH AT ARROW’S MAY DAYS

MMI recently attended Arrow’s annual May Days education and networking event in Atlanta.  We had a booth manned by our Business Development Executive,  Claire Millsap; Maintenance Consultant, Lilliam Contreras; and Marketing Manager, Trish McLoughlin, who provided valuable information to the attendees, as well as fun and useful giveaways. Having a booth at this convention gave […]

OEM Maintenance Contracts vs. Third Party Maintenance

Although IT equipment is usually sold with a warranty, the warranty typically ranges from one to three years. If it fails while under warranty, the vendor resolves the problem at no additional cost; but what happens if the failure occurs after the warranty has expired? If you call the vendor to repair the system, you […]

MMI Releasing Version 2.0 of their Asset Management Software, ONEview, In Early January

In January, Managed Maintenance, Inc. is releasing the much anticipated Version 2.0 of their web-based portal application, ONEview.  MMI’s ONEview portal eases the burden of end-user customers in managing all of their company hardware, software, and maintenance and warranty contracts, while also providing an important tool for technology providers looking to grow and manage this valuable annuity-based […]

Join Managed Maintenance in Helping to Raise Awareness and Financial Support for Victims of Human Trafficking

This past weekend, on October 23, 2011,  Managed Maintenance co-sponsored “Reach.Achieve.Believe”, a hands-on, basketball clinic for youth grades 5-10. This event was held to support the “2012 Freedom Climb”. By climbing to the Summit of Mt. Kilamanjaro 42 women from across the globe will raise awareness and financial support for women and children being oppressed, […]

What is a Service Maintenance Contract?

Increasingly, over the years, our business world has become more and more reliant on technology. IT systems are an important aspect of any business, providing most of the functionality to run daily operations. When components in the system fail, many business process can come to a halt, and the downtime can result in a substantial […]

Maximize Warranty Contract Expiration Tools: Tracking Hardware/Software Maintenance Renewals

In today’s business world hardware and software have become commodities, yet their maintenance and maintenance contracts continue to retain their profitability. They are a continuous revenue stream in any Business Partner portfolio, making it a very important component of the bottom line profit. Therefore, it is critical that you effectively track your maintenance renewals.  Business […]

Practical tips for Warranty Renewal Management

You won your customers, and the key of success is to have them stick around for years to come. Consider how your current warranty renewal management program is working. With some minor tweaks you can ensure clients come back to you every time.

Warranty Management made easy with ONEview

If you are in a business that offers warranty contracts as a big portion of your revenue, then you will want to have some sort of warranty management software in your set of tools for your business. One such software is Managed Maintenance, Inc.’s own “ONEview” software-as-a-service (SaaS) solution.