Automate to Improve Your Service Maintenance Efficiency

  By Claire Millsap Improving efficiency through automation—at MMI we live and breathe to help channel partners capture more service maintenance renewals and boost revenue. What sets us apart? We don’t hide our secret ingredients—we know what’s important with service maintenance tracking, quoting and renewals is great technology to make all the difference. Our ADDvantage+ […]

Free Trial for MMI’s Impressive ONEview Asset Management Software Portal

  By Claire Millsap We’re very excited about a special offer we’re introducing this summer—our first ever free trial for MMI’s impressive ONEview asset management software portal. In the upcoming weeks we will kick off a new marketing campaign introducing our new “try and buy“ offer. Don’t miss this news! MMI will offer a free […]

Are you a customer driven organization?

  By Claire Millsap One of the key areas that I feel we pride ourselves on at MMI is our ability to listen to our customers and quickly act on potential enhancements for our software. Now I am not saying that we will make every change that is requested or that we can turn around […]

ONEview Customers Make the Difference

  By Claire Millsap Last February, when we announced Version 3.0 of ONEview, our web-based asset management solution, we didn’t just hang our hats on the application’s many new features, although there’s so many of them we easily could have gone there. We also counted on two other priorities—honest, direct input from our customers, and […]


The world of technology is constantly evolving. Things that were once only imaginative items in the realm of science-fiction are rapidly becoming realities in our everyday lives. One of the latest is the Google Glass. The Project Glass is a research and development program by Google to develop an augmented reality head-mounted display (HMD). Google […]

How to Help Your Customers Write an RFP That Makes Sense for You

As a Business Partner you want your customers to be successful; their success is yoursuccess. Helping your customers write effective maintenance and support Request for Proposals (RFPs) will help you become a trusted advisor in closing the sale. The third part of MMI’s Executive Webinar Series addresses the components involved in writing winning RFPs. It […]

IBM Business Partners: How to Differentiate Yourself from the Competition and Lock in Your Clients

MMI recently announced it will be hosting a four part webinar series, the first of which ran on March 21st and successfully reached the goal of educating our business partner community on how to maximize revenue streams through your maintenance business. A last minute addition to the webinar discussed IBM’s MMS for GB program and […]

Importance of Proactive Notifications in Building Maintenance Revenues

To build a profitable warranty and services maintenance practice it is essential that you capture renewals (whether hardware or software) in a timely manner. Proactively notifying your sales team and your customers of upcoming contract, warranty and license expirations is a sure way to increase your renewals rate and your business revenue. Ensuring that all […]

Read this ChannelVision Magazine article written by our very own Frank Casillo, MMI Executive Vice President

Macro Managers: Partner Benefits to Contract Management – “Industry reports have come to the same shocking conclusion: technology and telecommunications sellers are leaving tens of billions of dollars in missed revenue on the table each and every year. What is even more surprising is that the lost opportunity isn’t in missed sales of hardware and […]

MMI Launches New Online Customer Service Request Management Module

February 09, 2010 BOCA RATON, Fla –Managed Maintenance, Inc. (MMI), a provider of complete contract management process optimization solutions, has significantly enhanced and extended the functionality of their ONEview™ contract management web portal with the addition of a new Customer Service Request (CSR) management module. The CSR module helps resellers, distributors, systems integrators and OEMs […]