How to Build an Annuity Stream and Create Solid Maintenance Forecasts

Keeping equipment under warranty is increasingly becoming big business. Is your company taking full advantage of this opportunity?  Service maintenance contracts, which protect the customer’s valuable equipment after the initial warranty expires, is one way to increase your company’s bottom line. These contracts, properly managed, are a continued source of revenue for your business – […]

How to Increase Renewal Rates

Service contract renewals is one sure way to maintain the revenue stream of your company. Increasing your renewal rate will provide an immediate cash boost and, managed properly, those maintenance and service contracts can lead to repeat business turning your customers into the kind of repeat buyers that are the backbone of any sound business […]

Finding Hidden Money in Your Contract Renewals

 This past June 13, MMI conducted the second segment of its four part webinar series. This session educated our business partner community on how MMI, by analyzing the client’s enterprise and addressing their pain points, can increase business partner’s revenue from warranty and maintenance contracts.   There are some interesting facts to note pertaining to […]

TECHNOLOGY IN THE WORKPLACE – ONEview FOR MANAGING MAINTENANCE CONTRACTS AND RENEWALS

The business world of today is more technology oriented than ever. Top management is recognizing the need to incorporate the available technologies in the everyday operations of their companies. In a recent study conducted by IBM, more than 71% of CEO’s worldwide, in various industries, regarded technology as the top factor in drawing meaningful customer […]

Check Out the Upcoming ONEview 2.0

MMI will soon be releasing the new version of their contract management tool ONEview. It has been a long road and hard work from the Development team, but it is finally here.  Taking ideas from the end users, and MMI’s own staff, many additions and revisions have been implemented to make the new and improved […]

Managing Service Pak Expiration Dates on Hardware / Software Service Support – The Case for Switching to IBM Service Elite

In today’s growing technological environment, end users are purchasing more and more equipment, and this presents them with the problem of tracking multiple expiration dates.  For this reason, one ‘hot topic’ in the IBM community is tracking Service Pac renewals.  Service Pac’s were created by IBM for opportunities that had few machines, so the increased […]

What is a Service Maintenance Contract?

Increasingly, over the years, our business world has become more and more reliant on technology. IT systems are an important aspect of any business, providing most of the functionality to run daily operations. When components in the system fail, many business process can come to a halt, and the downtime can result in a substantial […]

Grow Revenues Through Increased Attach Rates and Improved Service Renewal Rates

Even though the economy has become less than desirable on most fronts, there is one area where sales continue to rise. Companies report sustained income through the areas of extended warranties, service contracts and software updates. These add on products can provide needed revenue and the potential to make your company recession proof. The secret […]

10 Things You Might Not Know About Managed Maintenance, Inc

70% of MMI employees are women. Over 35% of our employees have been with the company since its inception. Collectively, our employees have over 100 years of experience in the Hardware/Software Warranty and Contract management. Our employees represent 10 different nations and 14 States. We recognize our employees’ abilities. All our managers started as Contract […]

A Business Leader’s Perspective: Achieving a Sustainable Competitive Edge While Building an Annuity-Based Stream of Revenue

As the global economy shows glimpses of emerging from recession, the focus in the executive suite is already shifting from cost cutting to recovering top-line growth.One such option allows you to increase your top-line revenues and profits, quickly gain a competitive edge and provide your customer a service that can help them reduce costs as well as limit detrimental exposures in their business. All of these benefits can be gained by committing to a better service contract management strategy