Posted on January 4th, 2013 by managedmaint
The world of technology is constantly evolving. Things that were once only imaginative items in the realm of science-fiction are rapidly becoming realities in our everyday lives. One of the latest is the Google Glass. The Project Glass is a research and development program by Google to develop an augmented reality head-mounted display (HMD). Google [...]
Filed under: IBM, IT Asset Management, Service Contract Management, Uncategorized | No Comments »
Posted on December 20th, 2012 by managedmaint
Keeping equipment under warranty is increasingly becoming big business. Is your company taking full advantage of this opportunity? Service maintenance contracts, which protect the customer’s valuable equipment after the initial warranty expires, is one way to increase your company’s bottom line. These contracts, properly managed, are a continued source of revenue for your business – [...]
Filed under: Customer Contract Management, IT Asset Management, Maintenance Contract Management, Maintenance Forecasting, Maintenance Renewals, Renewal Management, Service Contract Management, Service Renewal Management | No Comments »
Posted on December 14th, 2012 by managedmaint
As a solution provider, your goal is to gain not only the business, but the trust of your clients. You are their trusted adviser. So, what do you do if you find unlicensed software in their equipment? Are you obligated to report it? In a world where most businesses use computers in their daily operations, [...]
Filed under: Asset Lifecycle Management, IT Asset Management, Service Contract Management | No Comments »
Posted on October 25th, 2012 by managedmaint
As a Business Partner you want your customers to be successful; their success is yoursuccess. Helping your customers write effective maintenance and support Request for Proposals (RFPs) will help you become a trusted advisor in closing the sale. The third part of MMI’s Executive Webinar Series addresses the components involved in writing winning RFPs. It [...]
Filed under: IT Asset Management, Maintenance Contract Management, Service Contract Management, Uncategorized | No Comments »
Posted on September 14th, 2012 by managedmaint
Service contract renewals is one sure way to maintain the revenue stream of your company. Increasing your renewal rate will provide an immediate cash boost and, managed properly, those maintenance and service contracts can lead to repeat business turning your customers into the kind of repeat buyers that are the backbone of any sound business [...]
Filed under: Customer Contract Management, IT Asset Management, Maintenance Contract Management, Maintenance Renewals, Renewal Management, Service Contract Management, Service Renewal Management, Warranty Management, Warranty Renewals | No Comments »
Posted on August 9th, 2012 by managedmaint
This past June 13, MMI conducted the second segment of its four part webinar series. This session educated our business partner community on how MMI, by analyzing the client’s enterprise and addressing their pain points, can increase business partner’s revenue from warranty and maintenance contracts. There are some interesting facts to note pertaining to [...]
Filed under: Customer Contract Management, IBM, IT Asset Management, Maintenance Contract Management, Maintenance Forecasting, Maintenance Renewals, Service Contract Management, Service Renewal Management, Warranty Management, Warranty Renewals | No Comments »
Posted on June 25th, 2012 by managedmaint
Not properly managing the maintenance on network equipment is rapidly becoming one of the major downfalls for many businesses, and a major cause of customer dissatisfaction for Business Partners. Because of lack of resources, knowledge or maintenance planning, end-user equipment is sometimes left without hardware and software maintenance coverage. In fact, in a survey conducted [...]
Filed under: IBM, IT Asset Management, Maintenance Contract Management, Maintenance Renewals, Renewal Management, Service Contract Management, Warranty Renewals | No Comments »
Posted on June 6th, 2012 by managedmaint
The business world of today is more technology oriented than ever. Top management is recognizing the need to incorporate the available technologies in the everyday operations of their companies. In a recent study conducted by IBM, more than 71% of CEO’s worldwide, in various industries, regarded technology as the top factor in drawing meaningful customer [...]
Filed under: Customer Contract Management, IBM, IT Asset Management, Maintenance Contract Management, Service Contract Management, Service Renewal Management | No Comments »
Posted on May 22nd, 2012 by managedmaint
MMI recently attended Arrow’s annual May Days education and networking event in Atlanta. We had a booth manned by our Business Development Executive, Claire Millsap; Maintenance Consultant, Lilliam Contreras; and Marketing Manager, Trish McLoughlin, who provided valuable information to the attendees, as well as fun and useful giveaways. Having a booth at this convention gave [...]
Filed under: IBM, IT Asset Management, Maintenance Contract Management, Maintenance Renewals, Service Contract Management, Warranty Management | No Comments »
Posted on April 17th, 2012 by managedmaint
Managed Maintenance, Inc. (MMI) announces the addition of two new programs to their suite of offerings; both tailored for IBM: The IBM Revenue Identification Program (RI) and IBM Software Licensing Review and Management Program. With these two new additions, MMI seeks to further assist IBM sales teams by dramatically cutting their work load pertaining to data [...]
Filed under: IBM, IT Asset Management, Maintenance Renewals, Renewal Management, Service Contract Management | No Comments »
