Free Trial for MMI’s Impressive ONEview Asset Management Software Portal

  By Claire Millsap We’re very excited about a special offer we’re introducing this summer—our first ever free trial for MMI’s impressive ONEview asset management software portal. In the upcoming weeks we will kick off a new marketing campaign introducing our new “try and buy“ offer. Don’t miss this news! MMI will offer a free […]

UPCOMING TECHNOLOGY – Google Glass

The world of technology is constantly evolving. Things that were once only imaginative items in the realm of science-fiction are rapidly becoming realities in our everyday lives. One of the latest is the Google Glass. The Project Glass is a research and development program by Google to develop an augmented reality head-mounted display (HMD). Google […]

How to Build an Annuity Stream and Create Solid Maintenance Forecasts

Keeping equipment under warranty is increasingly becoming big business. Is your company taking full advantage of this opportunity?  Service maintenance contracts, which protect the customer’s valuable equipment after the initial warranty expires, is one way to increase your company’s bottom line. These contracts, properly managed, are a continued source of revenue for your business – […]

Software Piracy – What to do as a Trusted Adviser to your Customer

As a solution provider, your goal is to gain not only the business, but the trust of your clients. You are their trusted adviser. So, what do you do if you find unlicensed software in their equipment? Are you obligated to report it? In a world where most businesses use computers in their daily operations, […]

How to Help Your Customers Write an RFP That Makes Sense for You

As a Business Partner you want your customers to be successful; their success is yoursuccess. Helping your customers write effective maintenance and support Request for Proposals (RFPs) will help you become a trusted advisor in closing the sale. The third part of MMI’s Executive Webinar Series addresses the components involved in writing winning RFPs. It […]

How to Increase Renewal Rates

Service contract renewals is one sure way to maintain the revenue stream of your company. Increasing your renewal rate will provide an immediate cash boost and, managed properly, those maintenance and service contracts can lead to repeat business turning your customers into the kind of repeat buyers that are the backbone of any sound business […]

Finding Hidden Money in Your Contract Renewals

 This past June 13, MMI conducted the second segment of its four part webinar series. This session educated our business partner community on how MMI, by analyzing the client’s enterprise and addressing their pain points, can increase business partner’s revenue from warranty and maintenance contracts.   There are some interesting facts to note pertaining to […]

NEGLECTING EQUIPMENT MAINTENANCE – A PROBLEM FOR END-USERS AND BUSINESS PARTNERS ALIKE

Not properly managing the maintenance on network equipment is rapidly becoming one of the major downfalls for many businesses, and a major cause of customer dissatisfaction for Business Partners. Because of lack of resources, knowledge or maintenance planning, end-user equipment is sometimes left without hardware and software maintenance coverage. In fact, in a survey conducted […]

TECHNOLOGY IN THE WORKPLACE – ONEview FOR MANAGING MAINTENANCE CONTRACTS AND RENEWALS

The business world of today is more technology oriented than ever. Top management is recognizing the need to incorporate the available technologies in the everyday operations of their companies. In a recent study conducted by IBM, more than 71% of CEO’s worldwide, in various industries, regarded technology as the top factor in drawing meaningful customer […]

MANAGED MAINTENANCE HOSTS A BOOTH AT ARROW’S MAY DAYS

MMI recently attended Arrow’s annual May Days education and networking event in Atlanta.  We had a booth manned by our Business Development Executive,  Claire Millsap; Maintenance Consultant, Lilliam Contreras; and Marketing Manager, Trish McLoughlin, who provided valuable information to the attendees, as well as fun and useful giveaways. Having a booth at this convention gave […]