Becoming a 2013 Channel Chief

  By Tina Lux-Boim   To succeed in the next decade, channel partners must deal with the emerging trends of increased priorities in solving business issues, and streamlining processes rather than adding technology solutions.  Business owners and their leadership teams have steadily shifted focus to replacing capital expenses with operating expense.  This allows cash to [...]

How to Build an Annuity Stream and Create Solid Maintenance Forecasts

Keeping equipment under warranty is increasingly becoming big business. Is your company taking full advantage of this opportunity?  Service maintenance contracts, which protect the customer’s valuable equipment after the initial warranty expires, is one way to increase your company’s bottom line. These contracts, properly managed, are a continued source of revenue for your business – [...]

How to Increase Renewal Rates

Service contract renewals is one sure way to maintain the revenue stream of your company. Increasing your renewal rate will provide an immediate cash boost and, managed properly, those maintenance and service contracts can lead to repeat business turning your customers into the kind of repeat buyers that are the backbone of any sound business [...]

Finding Hidden Money in Your Contract Renewals

 This past June 13, MMI conducted the second segment of its four part webinar series. This session educated our business partner community on how MMI, by analyzing the client’s enterprise and addressing their pain points, can increase business partner’s revenue from warranty and maintenance contracts.   There are some interesting facts to note pertaining to [...]

NEGLECTING EQUIPMENT MAINTENANCE – A PROBLEM FOR END-USERS AND BUSINESS PARTNERS ALIKE

Not properly managing the maintenance on network equipment is rapidly becoming one of the major downfalls for many businesses, and a major cause of customer dissatisfaction for Business Partners. Because of lack of resources, knowledge or maintenance planning, end-user equipment is sometimes left without hardware and software maintenance coverage. In fact, in a survey conducted [...]

MANAGED MAINTENANCE HOSTS A BOOTH AT ARROW’S MAY DAYS

MMI recently attended Arrow’s annual May Days education and networking event in Atlanta.  We had a booth manned by our Business Development Executive,  Claire Millsap; Maintenance Consultant, Lilliam Contreras; and Marketing Manager, Trish McLoughlin, who provided valuable information to the attendees, as well as fun and useful giveaways. Having a booth at this convention gave [...]

Managed Maintenance Introduces Two New Product Offerings to Assist IBM Sales Teams in Growing & Managing Their Accounts

Managed Maintenance, Inc. (MMI) announces the addition of two new programs to their suite of offerings; both tailored for IBM: The IBM Revenue Identification Program (RI) and IBM Software Licensing Review and Management Program.  With these two new additions, MMI seeks to further assist  IBM sales teams by dramatically cutting their work load pertaining to data [...]

10 Reasons Why Your Business Needs the New ONEview

MMI’s contract management portal has always delivered an easier way to manage the complex tasks associated with managing hardware, software, warranty and service contracts. With the revisions and enhancements in the new version of ONEview, now more than ever is the time to avail your business of this great time saving and revenue detecting tool. [...]

Thanksgiving Holiday at MMI – What Are You Thankful For?

At MMI we honored this annual celebration with a Thanksgiving lunch for all employees, featuring sandwiches made with turkey, stuffing and cranberry sauce. We also held a “Thanksgiving Dessert” contest with the staff bringing a favorite holiday dessert and prizes given for the best in Taste, Presentation and Uniqueness categories.  We asked what we are [...]

Looking to Keep Revenues Up – The Case for IBM Service Elite Contracts

Resellers in today’s marketplace are facing a decline in sales revenue. In the present economic environment, many companies are cutting back on cost by holding off on new purchases. Also, as technology advances and better machines become available, businesses’ need to spend less money on their hardware and software purchases. The new equipment is more [...]