3 Reasons to Automate Your Maintenance Renewals

By Claire Millsap In today’s market, businesses are looking to do more with less. And although IT hardware and software maintenance still retains much of its profitability, companies are still looking for better, smarter ways to build this crucial annuity pipeline. So how can you more efficiently tackle your renewals, without compromising customer satisfaction or […]

Free Trial for MMI’s Impressive ONEview Asset Management Software Portal

  By Claire Millsap We’re very excited about a special offer we’re introducing this summer—our first ever free trial for MMI’s impressive ONEview asset management software portal. In the upcoming weeks we will kick off a new marketing campaign introducing our new “try and buy“ offer. Don’t miss this news! MMI will offer a free […]

Ideas for Protecting your Business: Selling against Third Party Maintenance Providers

  By Lina Sosa In today’s competitive economy most businesses are looking to save in operational expenses. In the recent past, a common tactic has been switching IT maintenance contracts from the Manufacturer to Third Party Maintenance Providers (TPM). These TPM Providers have compelling solutions offering End Users up to 80% in annual maintenance discounts, […]

Becoming a 2013 Channel Chief

  By Tina Lux-Boim   To succeed in the next decade, channel partners must deal with the emerging trends of increased priorities in solving business issues, and streamlining processes rather than adding technology solutions.  Business owners and their leadership teams have steadily shifted focus to replacing capital expenses with operating expense.  This allows cash to […]

How to Build an Annuity Stream and Create Solid Maintenance Forecasts

Keeping equipment under warranty is increasingly becoming big business. Is your company taking full advantage of this opportunity?  Service maintenance contracts, which protect the customer’s valuable equipment after the initial warranty expires, is one way to increase your company’s bottom line. These contracts, properly managed, are a continued source of revenue for your business – […]

How to Increase Renewal Rates

Service contract renewals is one sure way to maintain the revenue stream of your company. Increasing your renewal rate will provide an immediate cash boost and, managed properly, those maintenance and service contracts can lead to repeat business turning your customers into the kind of repeat buyers that are the backbone of any sound business […]

Finding Hidden Money in Your Contract Renewals

 This past June 13, MMI conducted the second segment of its four part webinar series. This session educated our business partner community on how MMI, by analyzing the client’s enterprise and addressing their pain points, can increase business partner’s revenue from warranty and maintenance contracts.   There are some interesting facts to note pertaining to […]


Not properly managing the maintenance on network equipment is rapidly becoming one of the major downfalls for many businesses, and a major cause of customer dissatisfaction for Business Partners. Because of lack of resources, knowledge or maintenance planning, end-user equipment is sometimes left without hardware and software maintenance coverage. In fact, in a survey conducted […]


MMI recently attended Arrow’s annual May Days education and networking event in Atlanta.  We had a booth manned by our Business Development Executive,  Claire Millsap; Maintenance Consultant, Lilliam Contreras; and Marketing Manager, Trish McLoughlin, who provided valuable information to the attendees, as well as fun and useful giveaways. Having a booth at this convention gave […]

Managed Maintenance Introduces Two New Product Offerings to Assist IBM Sales Teams in Growing & Managing Their Accounts

Managed Maintenance, Inc. (MMI) announces the addition of two new programs to their suite of offerings; both tailored for IBM: The IBM Revenue Identification Program (RI) and IBM Software Licensing Review and Management Program.  With these two new additions, MMI seeks to further assist  IBM sales teams by dramatically cutting their work load pertaining to data […]