Ideas for Protecting your Business: Selling against Third Party Maintenance Providers

  By Lina Sosa In today’s competitive economy most businesses are looking to save in operational expenses. In the recent past, a common tactic has been switching IT maintenance contracts from the Manufacturer to Third Party Maintenance Providers (TPM). These TPM Providers have compelling solutions offering End Users up to 80% in annual maintenance discounts, [...]

Becoming a 2013 Channel Chief

  By Tina Lux-Boim   To succeed in the next decade, channel partners must deal with the emerging trends of increased priorities in solving business issues, and streamlining processes rather than adding technology solutions.  Business owners and their leadership teams have steadily shifted focus to replacing capital expenses with operating expense.  This allows cash to [...]

How to Build an Annuity Stream and Create Solid Maintenance Forecasts

Keeping equipment under warranty is increasingly becoming big business. Is your company taking full advantage of this opportunity?  Service maintenance contracts, which protect the customer’s valuable equipment after the initial warranty expires, is one way to increase your company’s bottom line. These contracts, properly managed, are a continued source of revenue for your business – [...]

How to Help Your Customers Write an RFP That Makes Sense for You

As a Business Partner you want your customers to be successful; their success is yoursuccess. Helping your customers write effective maintenance and support Request for Proposals (RFPs) will help you become a trusted advisor in closing the sale. The third part of MMI’s Executive Webinar Series addresses the components involved in writing winning RFPs. It [...]

How to Increase Renewal Rates

Service contract renewals is one sure way to maintain the revenue stream of your company. Increasing your renewal rate will provide an immediate cash boost and, managed properly, those maintenance and service contracts can lead to repeat business turning your customers into the kind of repeat buyers that are the backbone of any sound business [...]

MMI’s Tina Lux-Boim Recognized as One of the Top 100 Women of the Channel

Managed Maintenance, Inc. is proud to have its CEO and President, Tina Lux-Boim, selected by CRN Magazine as one of the top 100 Women of the Channel for 2012. This is Tina’s third consecutive year in this list of exemplary women, who are chosen based on their achievements as executives, and the degree to which [...]

Finding Hidden Money in Your Contract Renewals

 This past June 13, MMI conducted the second segment of its four part webinar series. This session educated our business partner community on how MMI, by analyzing the client’s enterprise and addressing their pain points, can increase business partner’s revenue from warranty and maintenance contracts.   There are some interesting facts to note pertaining to [...]

NEGLECTING EQUIPMENT MAINTENANCE – A PROBLEM FOR END-USERS AND BUSINESS PARTNERS ALIKE

Not properly managing the maintenance on network equipment is rapidly becoming one of the major downfalls for many businesses, and a major cause of customer dissatisfaction for Business Partners. Because of lack of resources, knowledge or maintenance planning, end-user equipment is sometimes left without hardware and software maintenance coverage. In fact, in a survey conducted [...]

TECHNOLOGY IN THE WORKPLACE – ONEview FOR MANAGING MAINTENANCE CONTRACTS AND RENEWALS

The business world of today is more technology oriented than ever. Top management is recognizing the need to incorporate the available technologies in the everyday operations of their companies. In a recent study conducted by IBM, more than 71% of CEO’s worldwide, in various industries, regarded technology as the top factor in drawing meaningful customer [...]

MANAGED MAINTENANCE HOSTS A BOOTH AT ARROW’S MAY DAYS

MMI recently attended Arrow’s annual May Days education and networking event in Atlanta.  We had a booth manned by our Business Development Executive,  Claire Millsap; Maintenance Consultant, Lilliam Contreras; and Marketing Manager, Trish McLoughlin, who provided valuable information to the attendees, as well as fun and useful giveaways. Having a booth at this convention gave [...]