Four Steps to Creating Intelligent View of Your Client’s Enterprise

One of the keys to increasing maintenance contract revenues is to understand your customers’ needs and to get a complete view of their enterprise. Although it may seem like a daunting task, these four steps will ensure you do not miss any opportunity available. Step One: Discovery – Implement an effective process. During discovery, you […]

IT Channel News: VAR service portals build tighter customer bonds

The concept of asset management isn’t exactly new, but savvy VARs are building their own customer service portals to keep better tabs on customers’ infrastructure and service contracts and to better anticipate business opportunities.

Read this ChannelVision Magazine article written by our very own Frank Casillo, MMI Executive Vice President

Macro Managers: Partner Benefits to Contract Management – “Industry reports have come to the same shocking conclusion: technology and telecommunications sellers are leaving tens of billions of dollars in missed revenue on the table each and every year. What is even more surprising is that the lost opportunity isn’t in missed sales of hardware and […]

Maintenance Contract Management – Customer Renewal Strategies

There are a variety of maintenance contract management renewal strategies that can keep your customers coming back year after year. First, it is important that you educate your customers that renewing their maintenance contracts will save valuable time and money.

Why your business needs a contract management solution

What you are looking for is a service contract management solution. You are in luck, Managed Maintenance does just that, Managed Maintenance will help you keep up with all of your service contracts with the customers that you are currently working with, while also keeping track of your service contract leads for future sales.

Service Contract Revenue Generators are Often Overlooked

Service contracts, which have been overlooked historically by most manufacturers, are now being viewed as important new revenue generators. Beyond providing substantial repeatable revenue streams, maintenance service contracts also play an integral role in connecting manufacturers with their channel partners and end customers.

Seizing the Opportunity

If your company has struggled to capitalize on this untapped market, consider implementing a contract management solution for your business and/or partners today.

Finding and Implementing the Right Solution for Your Business.

Whether you are a VAR, VAD or manufacturer, the first step in implementing a contract management solution is uncovering the contract data within your company and organizing it in a useful way. This discovery process can be handled internally or outsourced to a consulting company such as Managed Maintenance, Inc. It is imperative that this […]

Addressing the Challenge – Intelligent Contract Management Solutions

Savvy companies are beginning to capitalize on the maintenance contract opportunity by employing intelligent contract management solutions. These unique tools gather critical service and asset data from all applicable applications, databases, spreadsheets and reports in a repeatable, predictable process and provide a consolidated view of that data to users. To turn this information into true […]

Tracking Challenges Today

As the VAR grows in size, harnessing data becomes even more complicated. Critical financial metrics may be housed in the accounting system, with other contractual details in CRM or sales force automation applications and/or distributor reports.