Posted on December 14th, 2012 by managedmaint
As a solution provider, your goal is to gain not only the business, but the trust of your clients. You are their trusted adviser. So, what do you do if you find unlicensed software in their equipment? Are you obligated to report it? In a world where most businesses use computers in their daily operations, [...]
Filed under: Asset Lifecycle Management, IT Asset Management, Service Contract Management | No Comments »
Posted on December 6th, 2011 by managedmaint
Open source technology isn’t a new concept in the IT industry—but a surprising number of businesses have yet to adopt their own internal technology development strategy. Here at MMI, we develop most of our technology (including Oneview, our total asset management solution) based on an open source platform, and we’ve seen a tremendous cost savings [...]
Filed under: Asset Lifecycle Management, IT Asset Management, Maintenance Contract Management | No Comments »
Posted on August 10th, 2011 by managedmaint
In today’s growing technological environment, end users are purchasing more and more equipment, and this presents them with the problem of tracking multiple expiration dates. For this reason, one ‘hot topic’ in the IBM community is tracking Service Pac renewals. Service Pac’s were created by IBM for opportunities that had few machines, so the increased [...]
Filed under: Asset Lifecycle Management, Customer Contract Management, Maintenance Contract Management, Service Contract Management, Service Renewal Management | No Comments »
Posted on June 18th, 2011 by managedmaint
70% of MMI employees are women. Over 35% of our employees have been with the company since its inception. Collectively, our employees have over 100 years of experience in the Hardware/Software Warranty and Contract management. Our employees represent 10 different nations and 14 States. We recognize our employees’ abilities. All our managers started as Contract [...]
Filed under: Asset Lifecycle Management, Maintenance Contract Management, Service Renewal Management | No Comments »
Posted on April 29th, 2010 by managedmaint
The concept of asset management isn’t exactly new, but savvy VARs are building their own customer service portals to keep better tabs on customers’ infrastructure and service contracts and to better anticipate business opportunities.
Filed under: Asset Lifecycle Management, Customer Contract Management, Service Contract Management | No Comments »
Posted on April 15th, 2009 by managedmaint
If your company has struggled to capitalize on this untapped market, consider implementing a contract management solution for your business and/or partners today.
Filed under: Asset Lifecycle Management, Customer Contract Management, IT Asset Management, Maintenance Contract Management, Maintenance Forecasting, Maintenance Renewals, Maintenance Supply Chain Management, Renewal Management, Service Contract Management, Service Renewal Management, Warranty Management, Warranty Renewals | No Comments »
Posted on April 9th, 2009 by managedmaint
Savvy companies are beginning to capitalize on the maintenance contract opportunity by employing intelligent contract management solutions. These unique tools gather critical service and asset data from all applicable applications, databases, spreadsheets and reports in a repeatable, predictable process and provide a consolidated view of that data to users. To turn this information into true [...]
Filed under: Asset Lifecycle Management, Customer Contract Management, Maintenance Contract Management, Maintenance Forecasting, Service Contract Management, Service Renewal Management, Warranty Renewals | No Comments »
Posted on March 30th, 2009 by managedmaint
As the VAR grows in size, harnessing data becomes even more complicated. Critical financial metrics may be housed in the accounting system, with other contractual details in CRM or sales force automation applications and/or distributor reports.
Filed under: Asset Lifecycle Management, Customer Contract Management, IT Asset Management, Service Contract Management, Warranty Management | No Comments »
