Managed Maintenance Blog

Scott Uttenreither

Recent Posts

When Simple Solutions No Longer Work: How a Custom Renewal Management Solution Provides Complex IT Organizations a Competitive Advantage

December 12, 2017

As organizations across the IT channel grow, many find themselves in an all too common quandary. When it comes to managing service contract lifecycles in multi-tiered channel environments, what...

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The Five Pitfalls of Letting Your IT Team Build an Application to Manage Your Business's (and Your Channel's) Service Lifecycles

September 14, 2017

In theory, a tech company could ask its internal IT department to build the maintenance and revenue management software it needs. From cost savings to faster deployment, there are numerous...

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The Key to Being Awesome at Managing Your Service Renewals: The Importance of System Integration

July 06, 2017

As technology companies grow and penetrate new global markets, business leaders are grappling with the large influx of data that has accompanied this growth and put a strain on IT infrastructures...

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The Key to Being Awesome at Managing Your Service Renewals: The Importance of a Customer-Facing Portal

June 08, 2017

How can providing a customer-facing portal make it easier for your customers to do business with you?

Consumer expectations are not what they once were.  Whether buying a house, a car, or a...

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The Key to Being Awesome at Managing Your Service Renewals: Automation is Vital

May 24, 2017
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Why Integrating Information Systems is Critical to Your Recurring Support Contract Business

August 16, 2016

We all realize that Enterprise applications like CRM, ERP, and accounting are complex systems. Now add the revenue generating applications of contract management to the mix. Complicated? Companies...

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