Managed Maintenance Blog

Claire Millsap

Recent Posts

The Benefits of ESD Programs – And How MMI Helped A Major IT Distributor Launch One

October 05, 2017

The technology industry is no stranger to change. But in the IT channel – where manufacturers’, distributors’ and resellers’ success is often interdependent – organizations need to evolve together.

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Why Automated Quoting Solutions Are the Secret to Enviable Service Contract Renewal Rates

June 29, 2017

Manually managing the IT contract renewal lifecycle comes with an avalanche of consequences. Beyond wasting valuable time and manpower, outdated contract management processes prevent IT...

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Disruptive Technology and Enhancing the Customer Experience

April 22, 2015

What is meant by disruptive technology?

Cisco CEO, John Chambers, has a message for the business world. Disrupt yourself or risk being disrupted by the competition. The speed of change is a key...

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SaaS vs. Build it Yourself (BIY)

February 25, 2015

Industry analyst Forrester Research notes that while SaaS adoption has so far been concentrated mostly in human resource management (HRM), customer relationship management (CRM), collaboration...

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Intelligent Contract Management Solutions - Addressing the Challenge

August 06, 2014

Savvy companies are beginning to capitalize on the maintenance contract opportunity by employing intelligent contract management solutions. These unique tools gather critical service and asset...

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Reconsider, Refresh, and Reap the Advantage: Use Big Data to Transform Warranty and Maintenance Business

May 02, 2014
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