As the VAR grows in size, harnessing data becomes even more complicated. Critical financial metrics may be housed in the accounting system, with other contractual details in CRM or sales force automation applications and/or distributor reports.

Filed under: Asset Lifecycle Management, Customer Contract Management, IT Asset Management, Service Contract Management, Warranty Management | No Comments »

Analysts estimate that up to 50 percent of existing technology assets are left exposed, equating to billions of dollars in lost revenue. In most cases, these unprotected assets are not the result of customers making a conscious decision not to renew services. Rather, customers and their VAR’s are simply unaware that technology warranties and service [...]

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Why Does Your Organization Need Managed Maintenance, Inc.? Here are the top 10 reasons! 1.Improve Data Quality: With the aggregation of install dates, warranty exits and renewals – the ability to mine data and proactively identify ongoing contract opportunities, technology refreshes, refurbishes or decommission opportunities, instantly becomes easier to track 2.Improved Business Analytics: Ability to [...]

Filed under: Maintenance Contract Management, Maintenance Forecasting, Maintenance Renewals, Maintenance Supply Chain Management, Renewal Management, Service Contract Management, Service Renewal Management, Warranty Management, Warranty Renewals | No Comments »