Managed Maintenance Blog

Is Your Service Contract Management & Renewal Strategy in Alignment with Your Customer Success Model?

April 23, 2018

From the outside looking in, proactive management of service agreement lifecycles, including service sales and contract renewals, should be a relatively easy endeavor.  A contract end-date...

Read More

How Strategic Resourcing Around Your Maintenance Program Can Help Channel Organizations Stay Ahead

January 09, 2018

As sales teams across the IT channel are tasked with doing more with less, there are a number drawbacks that inevitably arise: Service renewals fall through the cracks, attention gets paid to only...

Read More

When Simple Solutions No Longer Work: How a Custom Renewal Management Solution Provides Complex IT Organizations a Competitive Advantage

December 12, 2017

As organizations across the IT channel grow, many find themselves in an all too common quandary. When it comes to managing service contract lifecycles in multi-tiered channel environments, what...

Read More

How MMI Built SaaS with Multi-Tenancy Support for the Global Contract Management and Auto-Quoting Market

December 07, 2017

It’s no secret that within the IT channel, partners across every tier manage complex data sets, often pulling information and customer data from disparate sources and manually...

Read More

How Automation of Your Legal Contracting Processes Can Help Your Business Save on Time, Money, and Personnel Costs

November 15, 2017

By Tracy Fawcett

Read More

Everything Starts With The Blueprint: The Importance of a Blueprint When Architecting an Enterprise-Level IT Solution

November 07, 2017

By George Woods, Senior Director of Program Management Operations

Read More